What is UBIT doing to make sure every student has fast, reliable Wi-Fi access?
Reliable Wi-Fi coverage is important to UB, and demand is growing exponentially. Working with the campus community, UB is building a better Wi-Fi network across all three campuses, and upgrades will continue through 2018. This three year expansion is called Wi-Fi Boost. As UB makes a major investment in Wi-Fi infrastructure, Wi-Fi Boost will double our access points and upgrade UB’s networks to the latest, fastest standard. Visit www.buffalo.edu/ubit/boost for more information and to find the current upgrade schedule.
In addition, UBIT completed a distributed antenna system project partnering with Verizon Wireless during Fall 2013 that has significantly improved cellular reception in many places, including trouble spots such as Knox Hall and Student Union. T-Mobile is joining the distributed antenna system in Ellicott, Student Union, Knox and Governors during fall 2016.
When can I use my UB email account?
As soon as you activate your UBITName, UBmail is yours to use! All official communications will be sent only to your Buffalo.edu address, and many professors prefer to receive emails solely from your Buffalo.edu address, as a proof of authenticity. Even if you do not use UBmail as your main email account, we recommend you check UBmail at least once a day, or set it up to forward to your main email account. We offer a UB-branded version of Google gmail to all students.
Why aren’t there more computers for students on campus?
The way people interact with computers is changing. We know from the Fall 2015 UBIT Student Experience Survey that over 95% of students own laptop computers or tablets, and nearly 97% own smartphones. Although UB offers over 3,000 workstations for students in over 225 sites on campus, there never seems to be enough. To support the shift towards mobile device usage, we have increased the number of convenient power outlets on campus and are expanding Wi-Fi coverage over the next few years. We also make your mobile devices more powerful by offering remote print access (iprint@UB anywhere) to public computing sites and providing professional software through My Virtual Computing Lab. Files can be easily stored and accessed from any device using UBbox, which offers unlimited secure cloud storage.
What is UB doing to provide student services 24/7?
With the exception of planned maintenance, UB’s networks are always up and running. UBmail services like the HUB Student Center, UBlearns and MyUB are available 24/7, and our spam filters are on constantly on guard. The UBIT website is optimized for mobile web browsing with world-class software always available for download to UB students, faculty and staff. The UBIT Help Center online is available 24/7 to submit problems, request services and track their progress. Apps like UB Mobile offer access to UB information anytime, from anywhere.
How do I get my copy of Microsoft Office software?
You can download Microsoft Office 2016 online for Mac or PC at http://www.buffalo.edu/ubit/software at no additional cost. It is no longer possible to purchase a DVD installation copy of Microsoft Office software. New versions of AnyConnect Secure Mobility Client, Maple and Symantec Endpoint Protection anti-virus and firewall are also available to download. Before you buy any software, be sure to check www.buffalo.edu/ubit/software to see if UB provides it.
Where can I get access to analysis and creativity software like SPSS or Microsoft Visual Studio?
My Virtual Computing Lab (MyVCL) offers access to high-demand and costly software packages from your laptop or desktop computer, wherever you are. In just a few clicks, you can control to a high-powered PC with software like SPSS, MATLAB, Mathematica, Microsoft Office and more. MyVCL allows you to share your files through UB’s File Sharing system (UBfs), and to release print jobs to iprint@UB. For more information on MVCL, go to www.buffalo.edu/ubit/myvcl. For an overview of the software and services that UBIT offers, visit www.buffalo.edu/ubit/start
Where can I get help with my UBITName account or connecting to the Internet?
The UBIT Help Center is located in Lockwood’s 2nd floor Cybrary on North Campus and the Abbott 1st floor Health Sciences Library on South Campus. They can also be reached by phone (716-645-3542) or logging into the UBIT Help Center online at www.buffalo.edu/ubit/help, the UB Tech Squad, will soon offer IT support direct to residence halls and on-campus apartments.
I am new to UB. How do I learn about all of UB Information Technology’s offerings?
Visit the Getting Started section at www.buffalo.edu/ubit/start for a step-by-step guide to getting connected at UB.