Do I have to have the UB Student Medical Insurance Program to be able to use the services of the Counseling, Health and Wellness Service?
No! The services are funded through the Health Fee that you pay with your tuition bill, so there is no extra charge for a visit. Lab work, prescriptions, radiology studies, and specialist care will be covered according to your personal health insurance policy.
How many visits to the services are covered by the Health Fee?
Currently enrolled UB students may be seen at Student Health Services as often as needed. Currently enrolled UB students should participate in the programs offered by Wellness Education Services as often as possible. The Office of Accessibility Resources offers services to any eligible, currently enrolled student. Currently enrolled students are eligible for an assessment at Counseling Services at the end of which one or more of the following recommendations will be made: counseling on campus, referral to other services on campus, or referral to a mental health provider in the community.
Whom do I contact with insurance questions?
Insurance questions are common. The Student Medical Insurance Office staff (1Capen, 716-645-3036) are great resources for all your insurance concerns. We do encourage you to talk directly to your own insurance company if you have specific benefit questions.
What if I have a medical emergency and I need to be seen today?
The appointment system at Health Services allows for acute problems that need immediate attention. Call 716-829-3316 for a “Same Day Appointment.” If you believe your concern is emergent and you come to Health Services without an appointment, a support staff member will: make an assessment and decide to give you self-care instructions, refer you to an emergency room, have you see one of our providers immediately, or have you make an appointment to be seen as appropriate. If there is a true medical emergency dial 716-645-2222 from any on campus location or 911 if you are off campus.
What do I do when I’m sick at 3 a.m.?
When Health Services is closed and you have a medical concern, call 716-829-3316 and you will be given instructions and information about your after-hours care options. There is medical advice available (by phone) 24 hours a day, seven days a week to support UB students when Health Services is closed. This on-call, nurse triage service can be contacted through Health Services general number at 716-829-3316. If there is a medical emergency, on campus, call 716-645-2222. If you are off-campus, dial 911.
What if I am concerned about the emotional well-being of a student/friend, but don’t quite know how to handle the situation?
Please call Counseling Services to consult with a counselor about your concerns. A counselor can coach you on how to discuss your concerns with the student, and provide you with information about our services in the event that a referral for counseling might be helpful.
If I come for counseling, who else will know?
Counseling often deals with very personal and private issues. Counselors respect students’ privacy and will not release information disclosed in counseling without the student’s explicit permission, except in situations when it is necessary to protect the student’s or another person’s safety.
What is the Peer Educator program offered by Wellness Education Services?
Our peer educators come from all academic majors, bringing their unique skills and diverse perspectives into their health promotion projects. Through intensive and extensive training, peer educators learn to use their health knowledge to assist other students and to increase the “health literacy” of UB’s campus community. Each peer educator gains valuable hands-on experience in program development, group facilitation, public speaking, peer-coaching, social marketing and outreach. Students can enroll in our UBE110 introduction to peer education courses offered in both the fall and spring semesters.
I am having trouble with my AlcoholEDU or Haven account, what can I do?
Should you experience any difficulties or require support, the AlcoholEdu and Haven Online Technical Support Center is available 24 hours a day, seven days a week. Simply click on the “Help” button located in the upper right-hand corner of every screen. You do not need to be logged into the course to access the Help Site. Or if you have further questions, contact Sherri Darrow, Wellness Education Services, email@example.com.
Judicial Services directed me to UB SAFER because I violated alcohol policies and state laws, what is the UB SAFER program?
UB SAFER stands for UB Students Avoiding Further Exposure to Risk. Wellness Education Services educators provide an interactive alcohol and drug education workshop for all students who are referred to UB SAFER. The program provides a comfortable environment for personal reflection and exploration of behavioral options. In addition, each student is assigned to an educational intervention based on their initial screening for amount and frequency of alcohol and marijuana use, and as appropriate will receive a one-on-one confidential follow-up session with a health educator, to review any concerns or questions and identify additional referrals.
I can’t seem to manage my class load and my extracurricular activities. I feel stressed out. Help!
Through our Wellness Education Services stress management programs in Campus Living, for fraternities and sororities, with Athletics and various undergraduate and graduate classes, we provide important guidance and support to students who are struggling with the demands of academic life and their other roles and responsibilities. We also offer to students, self-care tools in our Wellness Suite and various Life & Learning workshops that help students get moving (yoga, outdoor excursions, etc). The counseling and educational programs offered at Counseling Services often focus on problem-solving, coping skills, and values clarification which all contribute to reducing stress.
How is eligibility for disability-based services and accommodations determined?
Eligibility is determined through an individualized comprehensive review of the student accommodation request along with verification of documented disability and/or reasonable-accommodation history. Reasonable accommodations are identified which are intended to ensure you an equal opportunity to participate in and benefit from the programs, services, and activities of UB. Copies of the Office of Accessibility Resources eligibility policy are available at our office in Capen 60.
Are there any scholarships available for students with disabilities at UB?
Yes, the Office of Accessibility Resources has three different scholarships available. Additional information is available at our office in Capen 60.