University at Buffalo The State University of New York

2015-2016 Health Fee Report

Background

The Health component of the Comprehensive Fee was instituted in the fall of 1991 by the SUNY Board of Trustees in an effort to provide student health services to SUNY campuses. Supported services include student health care, wellness promotion, counseling, and accessibility resources. The UB Student Wellness Team is comprised of Health Services, Counseling Services, and Wellness Education Services.

Health Services is committed to providing comprehensive patient education and quality medical services to support the development and academic success of undergraduate, graduate and professional students. Counseling Services assists students in resolving personal difficulties and in acquiring those skills, attitudes, and resources necessary to both succeed in the college environment and pursue productive and satisfying lives. Counseling Services provides a variety of mental health services to students, and consultative and referral services to staff, faculty, and parents. Wellness Education Services is the health promotion and harm prevention arm of the Student Wellness Team. Wellness activities are designed to improve personal and public health through a combination of strategies, including the implementation of behavioral change strategies, health education, health protection measures, risk factor detection, health enhancement and health maintenance. The Office of Accessibility Resources is the University’s center for coordinating services and accommodations to ensure accessibility and usability of all programs, services, and activities of UB by students with disabilities.

Student Benefits/Impacts
  • Efficient, cost effective services and educational programs for all students
  • Provides health, counseling and wellness services specialized for young adult populations
  • Assist students in developing coping skills regarding academics, career decisions, and personal concerns
  • Deliver counseling and other interventions to students who are retention risks
  • Offer health promotion and harm reduction strategies and programs for all students and indicated populations
  • Prevention, intervention, and referral services for alcohol, tobacco, other drugs, sexual violence (rape, sexual assault, intimate partner violence, domestic violence, stalking) and other socio-behavioral issues.
  • Tobacco cessation and nicotine replacement medication consultations to support compliance with UB’s Smoke-Free Policy
  • Medical services provided to any registered UB student
  • Specialty health/medical care clinics
  • Nutrition consultations, programs and services, including cross-disciplinary eating disorders treatment team
  • Referrals to diagnostic laboratory, pharmacy and specialty medical services
  • Responsible for compliance with New York State Public Health Law regarding enrollment immunization requirements
  • Responsible for prevention education components for compliance with State and Federal education regulations, including but not limited to:
    • Drug Free Schools (alcohol, tobacco, marijuana and other drugs)
    • Campus Sexual Violence Elimination (SaVE) Act
    • Title IX
    • SUNY Policies on Sexual Violence Prevention and Response
    • NYS Enough is Enough (article e-129-b)
  • Presentations in first year experience classes, residence halls and apartments, fraternity and sorority life, Athletics and to other audiences by request
  • Web based self-care and wellness tools and information
  • Reasonable accommodations, services and other resources to ensure quality of educational and campus community opportunities for qualified students with disabilities
  • Integration of health promotion, risk reduction and prevention topics directly into academic curriculum
  • Peer health education and leadership development training opportunities
  • Creative educational strategies, including focus groups and peer education courses
  • Data collection for documentation of program needs, campus health priorities and prevention outcomes
Student Access
  • Direct support and care (one-on-one)
  • Individual, couples and group counseling services
  • Provide year-round after hours crisis intervention and consultation
  • Provide supervised training opportunities for students in social work, psychology graduate programs, exercise sciences and nutrition sciences
  • Frequent, multi-location educational opportunities
  • Advocacy, referral and information for disabled student participation in all aspects of campus life
Contact Information

Health Services
Monday 9:00 a.m. – 7:00 p.m.
Tuesday – Friday 9:00 a.m. – 5:00 p.m.
Phone lines open at 8:30 a.m. Monday – Friday

Counseling Services
Monday, Wednesday, Thursday 8:30 a.m. to 7:00 p.m.
Tuesday, Friday 8:30 a.m. to 5:00 p.m.

Wellness Education Services
Monday – Friday 9:00 a.m. to 5:00 p.m., North and South campuses, plus extended evening and weekend hours for requested or indicated health promotion programs

Office of Accessibility Resources
Monday – Friday 8:30 a.m. to 5:00 p.m. Extended hours for course test administration Tuesday-Friday 5:00 p.m. and Saturday 8:30 a.m. – 5:00 p.m.

Judicial Affairs and Student Advocacy
Monday – Friday 8:30 a.m. – 5:00 p.m.

Actual Expenditures
Health Fee budget graph by functional area Health Fee budget graph by initiative area

Health Services: $3,573,870

General Medical Care

Health Services provides care for acute illnesses and injuries and chronic medical problems in a timely manner for students. Patients receive follow-up care, education and referrals as needed.

  • Scheduled medical appointments
  • Nurse appointments and telephone consultation
  • Referrals to community health care providers

Fast Facts

  • 21,416 patient visits
  • 91% of patients would utilize Health Services again (if the need arose)

Specialty Care

Specialty clinics serve patients with specific medical needs. Individual patient utilization can range from a single consultation to continuous medical treatment. These subspecialties warrant practitioners with advanced medical credentials.

  • Women’s health
  • Sexually transmitted infection testing and education
  • Travel clinic
  • Immunization
  • Chiropractic

Fast Facts

  • 2,221 women’s health appointments
  • 1,913 infectious disease appointments
  • 246 individual travel appointments. Health Services also offered several group travel clinics for the School of Dental Medicine, Study Abroad, and the Jacobs School of Medical and Biomedical Sciences.

Patient Education and Referrals

Quality patient information, workshops, and outreach programs for the entire student population. Provide information on current topics of interest, in order to build a healthy UB community.

  • Referrals to community health care providers
  • Patient education programs

Counseling Services: $2,897,717

Individual, Couple, Group and Crisis Counseling, Psychiatric Care

Brief individual and couples counseling, crisis intervention and group counseling.

  • Adjustment to college and retention
  • Anxiety
  • Depression and suicide
  • Interpersonal relationships
  • Stress and trauma experience
  • Sexual assault/abuse
  • Alcohol and substance abuse

Fast Facts

  • Students attended 12,137 counseling appointments
  • The top concerns for students are interpersonal, relationship problems, anxiety, depression, adjustment problems and academic problems
  • 95% of students who received services would recommend or strongly recommend Counseling Services to a friend
  • New counseling groups focus on developing resiliency and stress management

Workshops/ Outreach

Quality information, workshops and outreach programs for the entire student population. Present information on current topics of interest, to build a healthy UB community.

  • Suicide Prevention training: Question, Persuade, Refer (QPR)
  • Eating Disorders Awareness Week
  • STEMINISM – for Women of Color in STEM fields
  • International Tea Time
  • Chill Out (Relaxation and student breaks at the end of each semester)

Fast Facts

  • 234 educational programs on mental health topics were offered
  • Overall, Counseling Services had approximately 11,814 campus contacts through workshops and educational programs.

Consultation and Crisis Response

Answer mental health-related questions. Assist in referral to counseling process. Respond to campus emergencies. Constituents served:

  • Students
  • Faculty and staff
  • Parents

Fast Facts

  • After hours crisis consultation is available 365 days a year; walk-in-crisis appointments are offered several hours each day
  • Average wait for an initial non-crisis appointment is 5.4 days.
  • 58 students were transported to a hospital for a psychiatric evaluation

Instruction, Training and Supervision

Nationally accredited pre-doctoral psychology training program.

  • Masters level training programs for social work interns and counseling students
  • Psychiatry residency placement site

Fast Fact

  • 16 graduate level students were trained/supervised at Counseling Services. They provided assistance to students in the form of additional counselors, reducing the counselor to student ratio as well as providing support to academic programs at UB (Social Work, Counseling Psychology,and Mental Health Counseling.
  • Hiring a full-time psychiatric nurse practitioner has allowed us to double the psychiatric care available to students

Wellness Education Services: $977,407

Health Promotion, Harm Reduction and Prevention Strategies, Outreach, and Special Events

The health promotion, prevention and outreach arm of the Student Wellness Team provides accurate, timely information and programs for key campus health and wellness priorities (alcohol, tobacco and other drugs, nutrition, stress management, sexual violence prevention, and outreach to underserved populations). We partner with campus and community stakeholders to reach target groups and design and implement interventions to reduce health risks and increase opportunities for academic success.

  • Implement workshops in varied settings to reach undergraduate, graduate and professional students
  • Build and maintain campus coalitions to bring together resources for health promotion
  • Provide mandatory educational intervention related to marijuana and alcohol for at-risk students (UB Students Avoiding Further Exposure to Risk (UB SAFER))
  • Provide mandatory online alcohol education and sexual assault prevention education for all incoming domestic undergraduate first year students and transfer students (AlcoholEDU)
  • Provide mandatory online sexual violence prevention and bystander intervention training for all incoming undergraduate, graduate, and professional students (Haven, Haven+)
  • Implement training for residence hall staff, orientation aides, community advisors and other student leaders
  • Spearhead outreach programs for targeted at-risk or underserved audiences (international students, residence life, fraternity and sorority life, Athletics, LGBTQ students, veterans/military students, students registered with Accessibility Resources, students in recovery from substance abuse)
  • Provide nutritional assessments, cooking classes, healthy eating groups, nutrition and environment workshops regarding weight control, healthy nutrition and eating disorders
  • Introduced Koru mindfulness and meditation program to UB, teaching students mindful eating, walking meditation, breathing exercises, and yoga postures
  • Active participation in research efforts to identify best practices for health promotion in priority health areas including collaboration with UB’s Research Institute on Addictions, Department of Social Work, and the Institute on Research of Women and Gender
  • Work with regional and state agencies regarding campus prevention including: Horizons Health Services, Crisis Services of Western New York, Office of Alcoholism and Substance Abuse Services (OASAS), and Erie County Rape Crisis Advisory Committee., Erie County Coalition Against Family Violence, WNY Higher Education Consortium’s Sexual Assault Awareness, Prevention, and Compliance Task Force, and New York State Coalition Against Sexual Assault

Fast Facts

  • Over 12,000 individuals participated in Wellness Education Services outreach programs annually
  • Over 10,000 student visits to the Wellness Suite in the Student Union each semester
  • Successful implementation of the National College Health Assessment in March 2016 included 2,000+ current UB students; data from ongoing surveillance will be used to evaluate ongoing health promotion and prevention programs
  • Education and intervention programs related to alcohol and other drugs reach over 6,000 students annually
  • 21,960 UB Students received information on sexual assault and relationship violence prevention (NCHA, 2016)
  • 5,093 students participated in our online training, and 5,307 students participated in in-person trainings and events related to sexual violence prevention
  • Provided free tobacco cessation and nicotine replacement therapy to 150+ students in support of the UBBreatheFree initiative

Peer Education and Student Internships

Through intensive and extensive training, peer educators learn to use their health knowledge to assist other students and to increase the “health literacy” of UB’s campus community. Each peer educator gains valuable hands-on experience in health promotion program development, group facilitation, public speaking, peer-coaching, social marketing and outreach.

  • Delivers health promotion and harm reduction programs to Residence Halls and Apartments, Athletics, Greeks, and Student Clubs
  • Provide one-on-one peer support, identify student needs and share appropriate resources
  • Internships, practicums, and assistantships for School of Social Work, Exercise Sciences, Nutrition Sciences, Health and Human Services, School of Pharmacy and Master’s in Public Health
  • Wellness hosts two nationally recognized peer education groups: the UB Men’s Group and the Student Survivor Advocacy Alliance

Fast Facts

  • Partnership with the Department of Exercise and Nutrition Sciences on the Health and Wellness minor has allowed us to reach an additional 600 students per year
  • Provision of 30+ student internships for five different wellness and leadership program areas in partnership with 15 academic programs
  • Trained 78 students in nationally recognized curriculum as sexual violence prevention peer educators

Accessibility Resources: $634,971

Support and promote educational, career, social, and recreational choices and objectives of students with disabilities at UB, and advocate for their full inclusion in all aspects of campus life. Services are provided on an individualized basis.

  • Individualized assessment of student-access needs
  • Reasonable modification of University policies, practices and procedures (including academic adjustments) as needed to assure nondiscrimination on the basis of disability
  • Auxiliary aids and services for accessing print and oral communication and for accessing programs, services, and activities throughout the campus community.
  • Services and modified conditions for accessing course tests
  • Services for accessing physical facilities
  • Free assessment and training on accessible features of computing and information services
  • Universally designed yoga training that is safe, welcoming, and comfortable to assist disabled and nondisabled students in working and learning together through certified instruction in yoga practice
  • Accessibility information and agency referral
  • Coordinated University efforts for individualized snow clearance of typical and scheduled paths of travel for individual students with known mobility impairments
  • Individual and group consultations for campus participation by students with disabilities
  • Faculty consultations

Fast Facts

  • Approximately 600 students served by the Office of Accessibility Resources
  • Administered over 6,000 exams
  • Provided over 120 Live Scribe Pens for integrating notetaking with digital audio recording
  • Provided more than 300 sets of course lecture notes
  • Provided over 120 accessible textbooks in electronic formats
  • Wrote over 5,000 memos to faculty recommending reasonable accommodations for students with disabilities in their classes

Standards & Safety: $156,714

Provide support to meet requirements under Title IX\VAWA and SUNY policies/procedures relating to sexual assault and violence prevention.

  • Multimodal outreach, education, and training
  • Collaborative efforts with various university and off campus partners
  • One-on-one student consultations
  • Assist victims in reporting
  • Provide accommodations for victim\partner and work with academic and other units as needed

Fast Facts

  • 46 cases involving hearing, accommodations, and case management
  • 21,960 UB students received information on sexual assault and relationship violence prevention (NCHA, 2016)
  • 5,093 students participated in our online training and 5,307 students participated in in–person trainings and events related to sexual violence prevention
FAQ

Do I have to have the UB Student Medical Insurance Program to be able to use the services of the Student Wellness Team?

No! The services are funded through the Health Fee that you pay with your tuition bill, so there is no extra charge for a visit. Lab work, prescriptions, radiology studies, and specialist care will be covered according to your personal health insurance policy.

How many visits to the services are covered by the Health Fee?

Currently enrolled UB students may be seen at Student Health Services as often as needed. Currently enrolled UB students should participate in the programs offered by Wellness Education Services as often as possible. The Office of Accessibility Resources offers services to any eligible, currently enrolled student. Currently enrolled students are eligible for an assessment at Counseling Services at the end of which one or more of the following recommendations will be made: counseling on campus, referral to other services on campus, or referral to a mental health provider in the community.

Whom do I contact with insurance questions?

Insurance questions are common. The Student Medical Insurance Office staff (315 Student Union, 716-645-3036) are great resources for all your insurance concerns. We do encourage you to talk directly to your own insurance company if you have specific benefit questions.

What if I have a medical emergency and I need to be seen today?

The appointment system at Health Services allows for acute problems that need immediate attention. Call 716-829-3316 for a “Same Day Appointment.” If you believe your concern is emergent and you come to Health Services without an appointment, a support staff member will: make an assessment and decide to give you self-care instructions, refer you to an emergency room, have you see one of our providers immediately, or have you make an appointment to be seen as appropriate. If there is a true medical emergency dial 716-645-2222 from any on campus location or 911 if you are off campus.

What do I do when I’m sick at 3 a.m.?

When Health Services is closed and you have a medical concern, call 716-829-3316 and you will be given instructions and information about your after-hours care options. If there is a medical emergency, on campus, call 716-645-2222. If you are off-campus, dial 911. There is medical care advice available (by phone) 24 hours a day, seven days a week to support UB students when Health Services is closed.

What if I am concerned about the emotional well-being of a student/friend, but don’t quite know how to handle the situation?

Please call Counseling Services to consult with a counselor about your concerns. A counselor can coach you on how to discuss your concerns with the student, and provide you with information about our services in the event that a referral for counseling might be helpful.

If I come for counseling, who else will know?

Counseling often deals with very personal and private issues. Counselors respect students’ privacy and will not release information disclosed in counseling without the student’s explicit permission, except in situations when it is necessary to protect the student’s or another person’s safety.

What is the Peer Educator program offered by Wellness Education Services?

Our peer educators come from all academic majors, bringing their unique skills and diverse perspectives into their health promotion projects. Through intensive and extensive training, peer educators learn to use their health knowledge to assist other students and to increase the “health literacy” of UB’s campus community. Each peer educator gains valuable hands-on experience in program development, group facilitation, public speaking, peer-coaching, social marketing and outreach. Students can enroll in our UBE110 introduction to peer education courses offered in both the fall and spring semesters.

I am having trouble with my AlcoholEDU account, what can I do?

Should you experience any difficulties or require support, the AlcoholEdu Online Technical Support Center is available 24 hours a day, seven days a week. Simply click on the “Help” button located in the upper right-hand corner of every screen. You do not need to be logged into the course to access the Help Site. Or if you have further questions, contact Sherri Darrow, Wellness Education Services, alcoholedu@vpsa.buffalo.edu.

Judicial Services directed me to UB SAFER because I violated alcohol policies and state laws, what is the UB SAFER program?

UB SAFER stands for UB Students Avoiding Further Exposure to Risk. Wellness Education Services educators provide an interactive alcohol and drug education workshop for all students who are referred to UB SAFER. The program provides a comfortable environment for personal reflection and exploration of behavioral options. In addition, each student is assigned to an educational intervention based on their initial screening for amount and frequency of alcohol and marijuana use, and as appropriate will receive a one-on-one confidential follow-up session with a health educator, to review any concerns or questions and identify additional referrals.

I can’t seem to manage my class load and my extracurricular activities. I feel stressed out. Help!

Through our Wellness Education Services stress management programs in Residence Halls and Apartments, for fraternities and sororities, with Athletics and various undergraduate and graduate classes, we provide important guidance and support to students who are struggling with the demands of academic life and their other roles and responsibilities. We also offer to students, self-care tools in our Wellness Suite and various Life & Learning workshops that help students get moving (yoga, outdoor excursions, etc). The counseling and educational programs offered at Counseling Services often focus on problem-solving, coping skills, and values clarification which all contribute to reducing stress. Additionally, you can find online resources on the Student Wellness Team’s Stress Less website.

How is eligibility for disability-based services and accommodations determined?

Eligibility is determined through an individualized comprehensive review of the student accommodation request along with verification of documented disability and/or reasonable-accommodation history. Reasonable accommodations are identified which are intended to ensure you an equal opportunity to participate in and benefit from the programs, services, and activities of UB. Copies of the Office of Accessibility Resources eligibility policy are available at our office in Capen 60.

Are there any scholarships available for students with disabilities at UB?

Yes, the Office of Accessibility Resources has three different scholarships available. Additional information is available at our office in Capen 60.

Questions and comments regarding the Comprehensive Fee may be emailed to UBstudentaccounts@buffalo.edu.

Last updated: August 29, 2017 1:14 pm EST