University at Buffalo The State University of New York
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Service Indicators/Holds

Service Indicators/Holds are assigned each term to every bill that is not paid in full. The service indicator/hold prohibits registration, sending of transcripts and diplomas and release of any information about your academic career. It will also prevent any refund that may apply to a term that is not delinquent. In addition, failure to pay the past due balance may result in the account being turned over to a collection agency or the NYS Attorney General. Holds can be viewed in your Student Center.

An account is considered past due based on the number of days a balance has remained unpaid since the amount was billed. A BIL service indicator will be assigned at the 61st day regardless of the next applicable payment due date.

Questions about a BIL hold or any other financial hold can be directed to the Office of Student Accounts at 716-645-1800 or

Last updated: August 29, 2017 1:24 pm EST