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Contact

Phone: 716-645-1800

Hours: M - TH: 9:00 am - 4:00 pm

F: 10:30 am - 4:00 pm

Email: UBstudentaccounts@buffalo.edu

Walk in Assistance:
Student Response Center
232 Capen Hall, North Campus
M - F, 8:30 am to 4:30 pm

How to Pay

Your eBill is due upon receipt. To avoid a late fee, payments must be posted by 6:00 p.m. (EST) on a payment due date. Online payment (Credit Card or eCheck) is the University at Buffalo’s preferred payment method. When paying online, payments are posted to the student account in real-time. For release of service indicators (holds), please allow 24-48 hours after payment has been posted to your account.

Credit card payments for payment on a student account will no longer be accepted by mail, telephone, or in person at the Student Response Center (232 Capen). Credit card payments will only be accepted via your HUB Student Center.

The University at Buffalo is committed to maintaining the security of customer information and follows best practices, as directed by the Payment Card Industry (PCI) for protecting payment card information. To be compliant with these standards, UB will not store any sensitive cardholder data.

Methods of Payment

You may pay by check (made out to “University at Buffalo”), Money Order, Visa, MasterCard, or Discover.

If you are a member of the New York State 529 College Saving Plan, and you wish to make a withdrawal to pay for your higher education expenses, please visit www.nysaves.org or call 1-877-NYSAVES (1-877-697-2837) about how best to process this request.

Please be advised that payments made with business checks will be considered third party payments and could have an impact on your taxes.

Payment on Account Online

Payments by either Credit Card or eCheck (Electronic Check) are accepted online only. To make a Credit Card or eCheck payment in HUB, you will need to navigate to your HUB Student Center and then click on the “Payment Options” link under the Finances section. Authorized Payers can make payments on their student’s eBill by logging into the Authorized Payer website.

eCheck: eCheck is a direct debit from your personal checking or savings account. Payments made by electronic check, or eCheck, are offered at no charge to you. You will need the routing number and account number to process an eCheck.

Image of a Sample Check

Credit Cards: The University at Buffalo accepts credit card payments from Visa, MasterCard and Discover. Credit card payments cannot be made through the mail, telephone or at the Student Response Center (232 Capen).

You are able to pay your bill and review your account through your HUB Student Center. The hours of operation to make payments and review your account are Monday – Sunday 7:00 a.m. – 2:00 a.m. (EST). Payments received before 6:00 p.m. (EST) on any day will be credited to your account as of that day. Payments received after 6:00 p.m. (EST) on any day will be credited to your account the following day. To avoid a late fee, payments must be posted by 6:00 p.m. (EST) on a payment due date.

Payment by Mail

Checks and money orders are the only form of payment that will be accepted through the mail. Please make checks payable to University at Buffalo and include your UB Person Number in the memo field. Allow 7 days for mailing to ensure proper credit. A postmark prior to the payment due date does not constitute the removal of a late fee. Payments should be mailed to:

Payment in Person

You may pay by cash, check or money order when paying in person. Credit cards are not accepted in person. The Student Response Center is located at 232 Capen Hall. The office is open from 8:30 am - 4:30 pm Monday - Friday. Lines often form on payment due dates, which makes this method the least convenient way to pay.

Payment Alternative—A Payment Plan

A Payment Plan allows you to pay your eBill in several installments spread over the course of a term. If you are enrolled in a payment plan, your billing due dates differ from the normal billing process.

If You Overpay and Have a Credit Balance

If you have a credit balance on your account, you will receive an automatic refund beginning the third week of classes. Refunds will be given in the form of a check or a refund to the credit card originally used for payment. To receive your refund faster, sign up for Direct Deposit by logging into your HUB Student Center and clicking on “Payment Options” in the Finances section.

Note Regarding Wire Transfers: As a security measure and in keeping with recommended banking practices, the University at Buffalo is unable to accept wire transfer payments in excess of the balance due on an account. Overpayments received via wire transfer that are made to a student's account may be wired back to the originating account. Where the intent is to provide a student with funds for personal expenses, those should be wired directly to the student's local bank account.

Note Regarding Returned Checks: If your payment is refused by your bank, UB will add $20.00 in charges to your total account in addition to a late payment fee if applicable. You will be required to make future payments in cash or secured funds (i.e. certified bank check or money order).

Note Regarding Declined Credit Cards: You will be notified if your payment has been denied by your bank. A late payment fee will be applied to your account if applicable.

Last updated: September 18, 2014 3:33 am EST